Due to the nature of our business and products we sell, items that have been opened are not eligible for a refund.
For any other items to be eligible for a refund, you have to return the purchased item to us within 7 calendar days of the purchase and with all packaging. If the item in question has been opened, the item must be sent back to us in the original container and lid.
Contact our customer services department to get a free shipping label and answer any questions you may have.
If our products arrived damaged, rotten or contaminated in any way, please document the time noticed, date and take pictures of the product(s). Contact us right away and we will be happy to send a replacement after determining if it is the carrier’s fault.
If you have additional refund questions, please contact us.